Lyriente Koliuvo - Christian Meditation & Spiritual Development

Introduction and Scope

At Lyriente Koliuvo, we believe that your personal information deserves the highest level of protection and respect. This privacy policy explains how we collect, use, store, and safeguard your data when you visit our website at byteflowline.sbs or engage with our Christian meditation programs and self-development courses.

This policy applies to all interactions you have with our platform, including when you browse our website, register for courses, participate in meditation sessions, or communicate with our team. We are committed to transparency about our data practices and ensuring you understand your rights under Indian privacy laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

Personal Information

Name, email address, phone number, postal address, and age when you register for our programs or contact us for inquiries.

Technical Data

IP address, browser type, device information, operating system, and website usage patterns collected through cookies and analytics tools.

Course Interaction Data

Progress tracking, meditation session duration, course completion rates, and feedback responses to improve our educational offerings.

Communication Records

Email correspondence, support tickets, feedback forms, and any other communications you have with our team.

We collect this information through various means: directly from you when you fill out forms, automatically through website cookies and tracking technologies, from third-party services that integrate with our platform, and when you interact with our email communications or social media content.

How We Use Your Information

Providing and improving our Christian meditation courses and self-development programs
Processing your registration and managing your account access to course materials
Sending important updates about courses, schedule changes, and new program offerings
Responding to your questions, support requests, and providing customer service
Analyzing website usage patterns to improve user experience and course effectiveness
Ensuring platform security and preventing fraud or unauthorized access
Complying with legal obligations and protecting our legitimate business interests

Important: We never sell your personal information to third parties or use it for purposes unrelated to our educational mission. Your data helps us create better learning experiences and maintain a secure platform for all users.

Data Sharing and Third Parties

We share your information only in specific circumstances and with trusted partners who help us deliver our services. This includes payment processors for handling course fees, email service providers for sending course updates, cloud storage providers for securing your data, and analytics services to understand how our website performs.

Service Providers We Work With

Our carefully selected third-party service providers are bound by strict confidentiality agreements and are required to use your information only for the specific services they provide to us. They include technical support providers, email marketing platforms, and data backup services.

Legal Requirements

We may disclose your information when required by Indian law, court orders, or government requests. We also reserve the right to share information when necessary to protect our users' safety, investigate fraud, or defend our legal rights.

Your Rights and Choices

Access Your Data

You can request a copy of all personal information we hold about you, including how we obtained it and how we use it.

Correct Inaccuracies

If you find any errors in your personal information, you have the right to request corrections or updates.

Delete Your Information

You may request deletion of your personal data, subject to certain legal and contractual obligations we may have.

Limit Processing

You can ask us to restrict how we process your information in certain circumstances, such as while we verify its accuracy.

Data Portability

Where technically feasible, you can request your data in a machine-readable format to transfer to another service.

Withdraw Consent

For processing based on consent, you can withdraw your permission at any time, though this won't affect previous lawful processing.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may need to verify your identity before processing your request. There is no fee for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server infrastructure, regular security audits, access controls limiting who can view your information, and employee training on data protection best practices.

Technical Safeguards

We use industry-standard SSL encryption for all data transmission, maintain firewalls and intrusion detection systems, regularly update and patch our software systems, and employ secure backup procedures to prevent data loss.

Physical and Administrative Controls

Access to personal information is limited to authorized personnel who need it for their job responsibilities. We maintain physical security at our facilities and have established procedures for responding to potential data breaches.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Generally, we keep account information for active users indefinitely, course progress data for 7 years after course completion, communication records for 3 years, and website analytics data for 2 years.

When we no longer need your information, we securely delete or anonymize it using industry-standard data destruction methods. You can request earlier deletion of your data by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Essential cookies are necessary for basic website functionality, while optional cookies help us understand user behavior and improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website features. We also use Google Analytics and similar tools to gather aggregate information about website usage, always in compliance with privacy regulations.

International Data Transfers

While our primary operations are based in India, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data, including contractual agreements that require equivalent levels of protection.

We carefully evaluate the privacy laws and practices of any country where your data might be processed and only work with providers who meet our strict data protection standards.

Children's Privacy

Our services are designed for adults and individuals over 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action to remove such information.

Parents or guardians who wish to review, modify, or delete their child's information may contact us using the details provided below.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and sending an email to registered users.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.

Privacy Policy